Refund Policy

We sell digital products, including website templates and related digital assets. Because these products are delivered instantly and cannot be returned in a traditional sense, refunds are limited and subject to the terms below.

By purchasing one of our products, you agree to this refund policy.

Eligibility for refunds

Refunds may be considered in the following situations:

• The product is materially broken or not functioning as described

• There is a genuine technical issue that prevents use of the product and cannot be reasonably resolved

• The product is significantly different from what was advertised

Refund requests must be submitted within 14 days of purchase.

Non‑refundable circumstances

Refunds will not be issued for:

• Change of mind after purchase

• Not liking the design or aesthetic

• Lack of experience or familiarity with the software required to use the product

• Purchasing the wrong product

• Issues caused by modifying or customising the product

• Situations where the product functions as described

Once a digital product has been downloaded, duplicated, remixed, or otherwise used, it is generally no longer eligible for a refund.

How to request a refund

To request a refund, please contact us using the support email listed on our website and include:

• Your order number or proof of purchase

• A brief explanation of the issue

• Relevant screenshots or details where applicable

We aim to respond to refund requests within a reasonable timeframe.

Refund decision

Refunds are assessed on a case‑by‑case basis. If approved, refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.

Statutory rights

This policy does not affect any statutory consumer rights that may apply under local law, including rights relating to faulty or misrepresented digital goods.